Tammy Pahel possesses nearly three decades of notable experience in the spa industry. She is respected for the successful relationships she creates between spas and top wellness brands. Pahel’s expertise in negotiating collaborations among wellness brands will continue to establish Carillon Miami Wellness Resort as the leader in elevating spa brands through strategic partnerships. Pahel began her career in 1989 as executive director at Nemacolin Woodlands Resort. Since then, she has also led the spa operations at Arizona Biltmore Resort & Spa, The Spa at Caesar’s Palace, and Deer Lake Lodge & Spa. She is also the founder and principal of Spa Management Solutions, which she launched in 1999.
Christine Clinton specializes in Cancer Care education. Trained at Memorial Sloan Kettering in NYC and a member of The American Society of clinical oncology, Christine has decades of experience working with cancer patients in hospitals, at home and in 5 star spas. She has been teaching her award winning cancer care program internationally for over 15 years, has trained hundreds of therapists all over the globe from the America’s to Europe and Asia. She is dedicated to the belief that knowledge is power and delights in the opportunity to share that knowledge to benefit clients with compromised health. Christine is a founding member of the Standards Authority for Training in Cancer Care. An organization headed by Sue Harmsworth in the UK.
Iris Burman, L.M.T., N.C.T.M.B. is Co-Founder, Owner, and the Director of Educating Hands School of Massage in Miami, Florida since 1981 . Iris was on the committee that developed COMTA (Commission on Massage Therapy Accreditation) and served as a founding member of the COMTA commission during its beginning years. She was on the executive committee of the AMTA Council of Schools for four years and received a distinguished service award from the Massage Therapy Foundation for her service as a pioneer member of the advisory committee for the AMTA Foundation. Iris, a practicing BodyWorker for nearly 30 years and an educator for more than 24 years, has studied many modalities and achieved certifications in Swedish Massage, Sports Massage, Trager Approach and Neuromuscular Therapy. Her background includes training in Psychology and Gestalt Therapy.
Teba Orueta Blanco, Director & CEO De Natura Wellness Teba Orueta is an accomplished multi-lingual professional with 20+ years of experience in marketing & sales, wellness, and adult education. Founder of DeNatura® Wellness and previous Sales Director at Procter & Gamble, The Ritz-Carlton and Educating Hands Inc., she now directs her own corporate wellness consulting company focused on bringing the life-changing benefits of mind-body wellness to facilitate healthy, engaged and productive teams and create better living spaces. Clients include Abama (Spain), The Well (NYC), The Westin (Cayman Is), 57 Ocean (Miami), as well as corporate clients in Miami such as Akerman LLP, Boston Consulting Group, Royal Caribbean, Sapoznik Insurance, and more.
Hugh Jones Enterprises Spa Operations & Management courses were created by Hugh Jones, M. Ed to assist staff employed in the Spa Industry section of Resort and Hospitality and Wellness Tourism. Currently teaching Spa Operations & Management and Spa Wellness and Healthy Cuisine for the division of Resort and Hospitality Management. The information presented in these courses will be helpful to people new to or already employed in the spa industry and looking for upward professional mobility within the Resort and Hospitality industry worldwide.
Jim Davis executive leader with 15 years of experience leading major retailers, independent accounts, and sales teams in the beauty industry now coaching and consulting individuals and teams to be, do and have their goals become a reality. Coaching sales and business professionals with the distinctions of ontology, ecology, and mindfulness. Fortune 500 companies he has worked with are: Saks Incorporated, MAC Cosmetics/Estée Lauder.
Dr. Michela Henke-Cilenti is a British customer service thought leader and expert based in St. Louis, Missouri. Co-author, consultant, and keynote speaker training and coaching over 15,000 students, team members and leaders she is known for her contribution to critical topics such as leadership, the psychology behind recommending and selling, culture, resilience and motivation. A former regional operations director, she is on a continual quest for engagement and deeper guest experiences in both the ultra-hospitality and the service industry. A passion for the human side of change, she coaches and supports leaders on complex change issues.
Christine Hays is a pioneer in the spa and wellness world with three decades of experience, spending the greater part of the last decade in Asia, currently residing between Nepal and the USA. She has been constantly recognizing and setting trends in the industry abroad. Christine specializes in teaching a plethora of spa modalities, techniques, and amazing Eastern therapies which were studied in their indigenous settings from traditional masters (Gurus, Shamans, Tibetan Monks and Scholars) in India, Nepal, Thailand and the USA. She was introduced to the Himalayan singing bowls in 2005 in Nepal and has been working with them ever since. Her passion is education and sharing information that has been passed down for many generations. Christine creates sound therapy treatments for luxury spas and practitioners around the globe.
Annette Hanson is the founder of Atelier Esthétique® Institute of Esthetics, a New York State licensing esthetics school, postgraduate facility, and the first accredited internationally recognized U.S. member of the International Therapy Examination Council (ITEC). The school opened in 1985. Her professional experience in skin care spans more than 30 years as an esthetician, body therapist, salon manager, educator, and spa consultant for some of the most prestigious spas and salons in the United States. Annette created two new treatment lines-Simple Solutions® with GHK Copper Peptide Technology and AquaSanté® Spa Products from France.